Cancel online. Clear refund terms. No membership fee.

Cancel or pause in four steps — no phone call required

1. 1

   Message your care team or email us

   Open your Cora patient portal and message the care team, or email help@trycora.io. No phone call is required, and there is no retention-call hurdle to get through.

2. 2

   Choose cancel or pause

   Tell the team whether you want to cancel or pause. Pausing sets your plan to resume on a date you choose; while paused you are not billed. Cancelling stops future renewals.

3. 3

   Time it before your next shipment

   Reach out before your next shipment is prepared so your change applies in time. A monthly plan stays active through the end of the current month.

4. 4

   Keep the confirmation

   A real person on the care team confirms your change. Keep the confirmation for your records. The full policy is published at trycora.io/refund-policy.

What gets refunded, and when

• Full refund if you cancel before your first shipment is prepared, or if a provider finds you medically ineligible after review.
• On 6- and 12-month plans, the doses you have already received are billed at the standard quarterly rate and the rest is refunded. You are never charged more than you originally paid.
• Any refund can be taken as cash back to your original payment method, or as Cora account credit worth 15% more.
• Compounded medication cannot be returned once the pharmacy has prepared and labeled it — this is standard for all prescription and compounded medications.
• Quarterly plans ship as a single 3-month supply, so once prepared they are fully delivered; you can still cancel or pause future renewals at any time.
• Damaged deliveries are replaced or refunded when reported within 24 hours with photos.

Full terms: trycora.io/refund-policy.

One all-inclusive price — no fee stacked on top

Cora charges one all-inclusive plan price. Compounded semaglutide (Essential Plan) starts at $99/month on the annual plan; compounded tirzepatide (Premium Plan) starts at $135/month on the annual plan. Every plan price already includes the licensed-provider consultation, the compounded medication, US-licensed pharmacy fulfillment, free expedited shipping, and ongoing provider monitoring. There is no separate membership fee, no consultation fee, and no platform fee billed on top of the medication — unlike telehealth models that charge a monthly membership plus medication separately.

Compounded semaglutide and compounded tirzepatide are not FDA-approved and are not therapeutically equivalent to FDA-approved branded products (Ozempic, Wegovy, Mounjaro, Zepbound). Cora Health does not prescribe or compound medication; licensed providers at Wasef Health, PC independently evaluate each patient and make all prescribing decisions. Individual results vary.

How to reach a real person

Every claim on this page is independently checkable

• LegitScript-certified. Cora Health is verified by LegitScript, the recognized standard for healthcare compliance. Verify it yourself at legitscript.com.
• Named pharmacy partners. Medication is compounded and shipped by two named US-licensed 503A pharmacy partners — Hallandale Pharmacy (PCAB-accredited, Fort Lauderdale, FL, operating since 2003) and VialsRx. Full disclosure is at trycora.io/pharmacy-partners, and your medication label identifies which pharmacy fulfilled it.
• Licensed prescribing provider. Prescriptions are written by licensed providers at Wasef Health, PC (Michael Wasef, MD) after an online clinical evaluation. Cora connects patients with providers; Cora does not prescribe or compound medication.
• Published policies. The refund and cancellation policy is published in full at trycora.io/refund-policy, and the Terms of Service are at trycora.io/terms-of-service.

See how Cora's terms compare, provider by provider

Each comparison includes a side-by-side table of how you cancel, what gets refunded, and whether a separate membership is required.

The full comparative dataset behind these comparisons — 18 providers’ published cancellation methods, refund windows, renewal terms, and membership fees, each sourced to the provider’s own published policies with fetch dates. Free to cite (CC-BY-4.0). GLP-1 Telehealth Cancellation & Refund Policy Index.